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Terms of Use

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Effective Date: January 05, 2025

Welcome to Pinacle Luxe. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you accept these Terms of Use in full. If you do not agree with any part of these terms, you are prohibited from using our services.

2. Eligibility

To place an order on our website, you must:

  • Be at least 16 years old or have the consent of a legal guardian.
  • Provide accurate and complete information during the registration and ordering process.

3. Orders and Payments

  • Pricing: All prices listed on our website are GBP and are subject to change without notice.
  • Payment: We accept online payments via debit or credit card. All transactions are securely processed.
  • Order Confirmation: Upon placing an order, you will receive an email confirmation. We reserve the right to cancel or reject any order at our discretion.
  • Cancellations: Once an order is processed, it cannot be canceled.

4. Shipping and Delivery

We offer shipping internationally, subject to availability.
Delivery times may vary based on your location and the product ordered.
You are responsible for any customs duties or taxes applicable in your country.

5. Returns and Exchanges

  • Return Policy: We accept returns within 15 days of receiving your order. Items must be unworn, unwashed, and in their original packaging.
  • Exchange Policy: Exchanges can be made for a different size or color, subject to availability.
  • Refunds: Refunds will be issued to the original payment method once the return is processed. Shipping fees are non-refundable.

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is the intellectual property of Pinacle Luxe. You may not use, reproduce, or distribute any of our content without prior written permission.

7. User Conduct

You agree not to:

  • Use our website for any unlawful purposes.
  • Interfere with the proper functioning of the site.
  • Submit false or misleading information.
  • Attempt to gain unauthorized access to any part of our website.

8. Limitation of Liability

Pinacle Luxe shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website, products, or services. We do not guarantee that our website will be error-free, secure, or uninterrupted.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which can be found here.

10. Modifications to the Terms

We reserve the right to modify these Terms of Use at any time. Any changes will be effective upon posting the updated terms on our website. Continued use of the website after changes are posted constitutes your acceptance of the new terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any legal disputes will be handled by the courts of England.

12. Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us at:

Pinacle Luxe

  • Phone: +447884906500
  • Email: hello@pinacleluxe.com

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  • 2025
  • PINACLE LUXE