Privacy Policy (USA)
Effective Date: January 5, 2025
At Pinacle Luxe, your privacy is our priority. We are committed to protecting your personal information and maintaining transparency about how we collect, use, and safeguard your data, in line with U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other applicable regulations.
Information We Collect
We may collect the following categories of personal information:
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Personal Identification Information:
Your name, email address, phone number, and shipping/billing address. -
Payment Information:
Credit/debit card details, billing address, and transaction-related data. -
Purchase & Browsing History:
Products you’ve viewed, added to cart, or purchased on our site. -
Technical Data:
IP address, browser type, device information, and browsing behavior through analytics tools. -
Communication Data:
Any communication with us via email, chat, or customer support platforms.
How We Use Your Information
We use your data to:
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Process and deliver your orders
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Provide customer support and respond to inquiries
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Personalize and enhance your shopping experience
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Send marketing and promotional content (only if you’ve opted in)
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Comply with legal obligations and protect our business operations
Sharing Your Information
We do not sell your personal data. However, we may share it with:
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Trusted Service Providers:
Including payment processors, logistics companies, and analytics tools, solely to support our operations. -
Legal Authorities:
If required by law, legal process, or to protect our rights and users.
Data Security
We implement industry-standard security protocols, including encryption, SSL, firewalls, and secure servers. While we take every precaution, no system can guarantee 100% security of data transmission over the internet.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Enhance your browsing experience
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Save preferences and maintain your shopping cart
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Analyze site performance and traffic patterns
You may manage cookie preferences in your browser settings. Disabling cookies may impact your user experience.
Your Rights (U.S. Residents)
Depending on your state of residence, you may have the right to:
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Access: Request a copy of the personal data we hold about you
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Correction: Request changes to inaccurate or outdated information
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Deletion: Ask us to delete your data, subject to legal exceptions
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Opt-Out: Withdraw from marketing communications anytime using the link in our emails
To exercise any of these rights, please contact us at:
📧 Email: hello@pinacleluxe.com
📞 Phone (USA): +1 (302) 5795442
Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for the privacy policies or content on those sites. Please review their privacy practices separately.
Policy Updates
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top and post the updated policy on this page. Please check back periodically.
Contact Us
If you have any questions or concerns regarding this policy or how your data is handled, reach out to us at:
📧 Email: hello@pinacleluxe.com
🌐 Website: www.pinacleluxe.com