Effective Date: January 05, 2025
At Pinacle Luxe, your privacy matters. We are committed to protecting your personal information and maintaining transparency about how we collect, use, and safeguard your data in accordance with applicable privacy laws in Pakistan and best practices.
Information We Collect
We may collect the following types of personal data:
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Personal Identification Information: Your name, email address, phone number, and mailing address.
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Payment Information: Credit/debit card details, billing address, and related payment data for processing transactions.
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Purchase & Browsing History: Information about products you’ve purchased or viewed on our site.
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Technical Data: IP address, browser type, device information, and usage analytics.
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Communication Data: Emails, chat messages, or any interaction with our support team.
How We Use Your Information
We use your data to:
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Process and fulfill orders and payments
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Provide customer service and respond to your inquiries
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Improve our website and personalize your shopping experience
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Send marketing communications (if you’ve opted in)
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Comply with applicable legal and security requirements
Sharing Your Information
We do not sell your personal information. We may share data only with:
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Service Providers: Trusted third-party companies that assist in payment processing, website operation, and product delivery.
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Legal Obligations: When required to comply with the law, legal proceedings, or law enforcement requests.
Data Security
We implement strict security measures, including encryption, firewalls, and secure servers to protect your personal information. While we take every reasonable precaution, no method of online transmission or electronic storage is completely secure.
Cookies
Our website uses cookies to improve user experience. Cookies help remember your preferences, maintain your shopping cart, and analyze traffic. You can disable cookies through your browser settings, though doing so may impact site functionality.
Your Rights
As a customer in Pakistan, you have the right to:
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Access: Request access to the personal data we hold about you.
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Correction: Request updates or corrections to your information.
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Deletion: Request that we delete your personal information (subject to legal requirements).
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Opt-out: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us.
To exercise your rights, please contact us:
Phone: +92 339 0003538
Email: help@pinacleluxe.com
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted here along with the revised date. We encourage you to review this page periodically to stay informed on how we are protecting your data.
Contact Us
If you have questions or concerns about our Privacy Policy, feel free to reach out:
Phone: +92 339 0003538
Email: help@pinacleluxe.com